We use basic website tracking (e.g., Google Analytics) to understand how visitors use our site. This helps us improve functionality, design, and user experience.
This data does not identify you personally.

You can disable cookies in your browser settings at any time.

We use the information you provide to:

• Respond to inquiries and process bookings
• Deliver contracted entertainment services
• Communicate regarding your event
• Send occasional promotional updates (opt-in only)

We do not sell or rent your data to third parties. Ever.

All personal data is stored securely using trusted platforms such as Zoho CRM for client management and Stripe for secure credit card transactions.

TriXtan Entertainment does not store full credit card numbers or sensitive payment information on our own systems.
All card payments are processed through Stripe, a PCI-compliant platform that uses industry-standard encryption and fraud protection tools.

Only authorized team members with a legitimate business purpose may access client information, and we follow best practices to protect against unauthorized access or disclosure.

We may use third-party tools (e.g., Zoho, Google Analytics, Stripe) to assist in operating our website or delivering services. These services are selected for their compliance with privacy and security standards.

We are not responsible for the privacy practices of external websites linked from our site.

You will only receive marketing emails (such as newsletters or promotional offers) if you opt in. You can unsubscribe at any time by emailing through our Contact Us page and let us know you want to “Unsubscribe” from the mailing list.

⚠️ Important:
Some essential booking communications (e.g., invoices, contracts, confirmations) are sent via our secure CRM system (Zoho).
If you unsubscribe from all communications, you may not be able to complete or manage your booking with us, as we won’t be able to send you the required documents.

If you are unsure whether you’ve opted out of essential communications, please contact us so we can ensure your booking can proceed smoothly.

This policy may be updated occasionally. If we make significant changes, we will post an updated version here with the new date. Continued use of our site or services after changes indicates your acceptance of the revised policy.

You have the right to:

• Request access to the personal information we hold about you
• Ask for corrections to inaccurate data
• Withdraw your consent to receive marketing communications
• Request the deletion of your personal data, where applicable

We will honour these requests wherever possible, unless we are required to retain certain information for legal, financial, or contractual reasons (e.g., maintaining tax records or complying with event agreements).

To make a request, please send us an email on our Contact Us Page.

TriXtan Entertainment complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to handling your personal data with transparency, care, and in alignment with best practices for data protection and consent.